Policy

Refund Policy

Last updated: May 1, 2026

AuthorizeNetwork.us is operated by Orvix Inc. and primarily functions as an informational, comparison, and lead-support website. In most cases, we do not directly provide the telecom service, activate the account, install equipment, or issue the provider bill. Because of that, refunds relating to telecom service charges are usually governed by the applicable provider or fulfillment party, not by this website.

1. Provider-Controlled Charges

Monthly service charges, installation fees, activation charges, equipment fees, deposits, taxes, early termination fees, and billing adjustments are generally determined by the provider or fulfillment party. If you were charged directly by a provider, reseller, or service partner, you should contact the billing entity shown on your invoice, account statement, receipt, or confirmation email.

2. Website or Consultation Payments

If Orvix Inc. ever offers a paid advisory, setup, scheduling, administrative, or other website-related service directly through AuthorizeNetwork.us, the applicable refund terms will be disclosed at the time of payment. Unless otherwise stated in writing, any request for a refund must be submitted promptly with your name, contact information, payment details, and a clear explanation of the issue.

3. Non-Refundable Circumstances

Except where required by law or otherwise stated in writing, refunds may be denied for completed advisory work, services already rendered, missed appointments caused by inaccurate customer information, duplicate submissions, provider-side availability issues beyond our control, or situations where a provider declined or changed an offer after the inquiry was submitted.

4. How to Request Review

If you believe you made a direct payment to Orvix Inc. or were charged in error through this website, contact us with your name, phone number, email address, payment date, amount, and reason for the request. We may ask for additional details to verify the transaction and review eligibility.

5. Review Timeline

Refund review times can vary based on the payment method, transaction status, supporting documentation, and the nature of the request. If a refund is approved for a direct payment to Orvix Inc., it will generally be returned to the original payment method unless otherwise required by law or agreed in writing.

6. Chargebacks and Payment Disputes

If you believe a transaction was unauthorized, please contact us first so we can review the matter. Fraudulent or abusive chargebacks may affect future service availability and may be contested with supporting transaction records where appropriate.

7. No Shipping Refunds

Because this website does not currently operate as a shipping-based retail store for physical goods, separate shipping refunds generally do not apply. Any hardware, device, or equipment shipments connected to a provider plan are usually governed by that provider’s own purchase and return policies.

8. Contact

For refund-related questions, contact:
Orvix Inc.
Email: info@authorizenetwork.us
Phone: (786) 472-5860
Address: 131 Continental Dr, Suite 305, Newark DE 19702, United States